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Common queries answered

Frequently asked Questions

General Enquiries:
Tech Support:

Open to the Public:  10am-4pm Monday-Friday

Contact us to arrange a test ride at our showroom location:

U11, 210 Queensport Road N, Murarrie QLD 4172.  

Alternatively, visit our Retailer Store locator to find a local shop near you.

For any Servicing, Parts or Troubleshooting questions, please email details to:

15 days change of mind. Return unused product to us for a refund.

For assistance, please email:

To track the status of your Stator Bikes order, please visit the following link and submit your details:

Stator Bikes Order Tracking

Stator Bikes currently only ships to addresses within Australia.