Shipping Time

Your order will ship within 1-4 business days once payment has been received. A shipping confirmation with a tracking number will be sent to the email address you provided at the time of purchase once your package leaves our warehouse. Please check your spam or junk folder if you do not receive a shipping notification email within 5 business days. The expected delivery date will be available on the courier’s tracking page. 

Delivery Day

All eBike shipments will require an adult’s signature upon delivery. Please ensure an adult is present to receive the shipment on delivery day. 

Shipping Method 

A variety of courier services are used for our road shipping services. Courier choice is at the sole discretion of Stator Bikes.

Shipping Cost 

Shipping to metro is FREE for all eBikes under most circumstances.  An additional surcharge will be applied for non-metro delivery locations. Orders that include more than one bike will usually ship together.

Remote Area Shipping

Shipping to remote locations may be subject to extra shipping fees. We will review your order and provide you with a shipping quote before shipping your order.