We ship electric bikes and accessories across Australia. Here's everything you need to know about how and when your order will arrive.

Dispatch Timeframe

Orders are dispatched within 1–4 business days after payment is confirmed. Once your order leaves our warehouse, you'll receive a shipping confirmation email with your tracking number. Please allow up to 5 business days to receive this email — if you don't see it, check your spam or junk folder.

Shipping Costs

Delivery Requirements

Courier & Shipping Method

We use a variety of trusted courier partners for road freight across Australia. The choice of courier is at Stator Bikes' sole discretion and is selected to best suit your delivery location.

Delivery Timeframes

Expected delivery dates are visible on your courier's tracking page once your order has been dispatched. While we aim to get your bike to you as quickly as possible, delivery times depend on your location and the courier's schedule. Typical metro deliveries arrive within 2–7 business days after dispatch.

Remote Area Orders

For orders shipping to remote or hard-to-reach locations, our team will review your order and contact you with a shipping quote before processing. We'll always confirm costs with you before proceeding.

Freight Insurance

We strongly recommend adding freight insurance at checkout, particularly for remote deliveries or orders including multiple items. Damage during shipping is not covered by our warranty. Freight insurance protects you in the event your bike is damaged in transit.